Description
Axon is hiring a Customer Support Specialist to provide world-class customer service through phone, email, web chat, and community forums. The role involves resolving customer issues, documenting interactions in Salesforce Cases, meeting performance metrics, and maintaining subject-matter expertise. It is onsite four days per week from the Scottsdale, Arizona office and requires a high school diploma or equivalent, 1–2 years of customer support experience, CRM and call center software familiarity, and a CJIS background check. Benefits include medical, dental, vision, retirement matching, paid time off, parental leave, and wellness programs.
