Description
Topline Heating & Air is hiring an office-based Customer Service Representative in Lancaster to serve as the first point of contact for customers, handle phone inquiries, schedule appointments for technicians and installers, coordinate with service teams, document interactions, and provide accurate HVAC product and service information. The role requires prior phone and customer communication experience, strong communication and problem-solving skills, reliable attendance, and willingness to learn HVAC products and processes. It offers a 40-hour workweek, weekly pay, medical, dental, and vision benefits, a 401(k), paid vacation, bonus opportunities, and growth opportunities, with pay of $16–$20 per hour depending on experience.
