Description
TTEC is hiring a hybrid Customer Service Representative in Leeds, United Kingdom. The role handles customer and retailer cases from investigation through resolution, communicates with B2C, B2B, and internal stakeholders, coaches partners, reviews aged cases, and prioritizes escalations. Applicants need customer service experience, strong organization and communication abilities, PC/application knowledge, English and Mathematics education or equivalent, and an interest in cars or commercial vehicles. The position pays GBP 12.81 per hour plus performance bonuses and includes hybrid work, private medical insurance, paid sick leave, annual leave, and professional development.
