Description
The employer is hiring a full-time Customer Service Representative for its e-commerce business selling duvets and sleep comfort. The role handles customer inquiries by phone and email, including orders and deliveries, returns and refunds, product advice, complaints, and administrative processing. The position is based in Rotterdam City Centre, offers paid three-day training, and pays €17.57 per hour including holiday pay. Applicants must have at least MBO 4, be available full-time, communicate professionally, and have German and Dutch at C1 level; English is preferred, while customer service, e-commerce, or administration experience is advantageous.
