Description
Madesa Furniture is hiring a Customer Service Representative to provide support through online chat, email, and phone; attend to customers; manage customer-service tools; meet service-quality and efficiency targets; build positive customer connections; and support e-commerce activities. The role requires on-site availability Monday through Friday during one of two shifts, high school education, communication skills, internet and phone proficiency, and preferably teamwork, Microsoft Office knowledge, and customer-service experience. Benefits include health, dental, pharmacy, and medical benefits, along with competitive compensation, attendance and profit-sharing bonuses, and professional development opportunities.
