Description
The Customer Service Representative (CSR) (Float) opens consumer and business accounts, serves as a teller or teller supervisor, answers customer inquiries, cross-sells banking products, resolves customer concerns, supports branch goals, and may assist with loan origination and processing. The role requires floating between branch locations, completing BSA/AML and compliance training, and performing basic banking, clerical, and mathematical tasks. A high school or GED, specialized education or on-the-job training, and 12 to 18 months of related experience or training are required.
