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Customer Service Representative- Full Time- 2nd Shift at Forward

Department: Customer Service

Compensation · Listed in posting

$17/hr

Setup
On-site
Location
Greeneville, Tennessee
Type
Full-time
Level
entry
Posted

Description

The Corporate Customer Service Representative will handle incoming customer, sales, and internal calls, emails, and chat; resolve general inquiries, complaints, and shipment-tracking issues; process shipment-change requests; maintain records; and monitor customer reports. The role requires at least one year of customer service experience, Microsoft Office proficiency, a high school diploma or GED, and completion of basic Hazardous Materials Training. Compensation is $17.00 per hour on a Monday-Friday schedule with a mandatory flex schedule between 11:15 a.m. and 8:15 p.m., and the position is onsite.

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