Description
The Customer Service Representative supports KHI’s Patient Financial Services department by handling patient billing inquiries, payments, account information, insurance follow-up, account reviews, financial assistance applications, payment posting, cash and credit-card reconciliation, payroll deductions, and credit-balance reviews. The role requires a high school diploma or equivalent, healthcare billing experience, and strong communication, organizational, and multitasking skills; it involves rotating between the main campus and satellite billing windows and requires Category III blood-borne disease exposure.
