Description
The Customer Service Representative I assists internal and external customers and sales representatives with order entry, customer transactions, records, reporting, shipment monitoring, regulatory compliance, and customer support. The role also involves communicating customer information to sales representatives, recommending products or solutions, and occasionally making outbound calls to increase sales. It requires a high school degree or equivalent, strong customer service and organizational skills, attention to detail, communication skills, and general computer proficiency including Microsoft Office; an associate’s degree or equivalent education and experience and SAP or related ERP proficiency are preferred. The position is office-based with minimal local travel and offers compensation of $16.97 to $22.10.
