The Customer Service Representative I - Bilingual will resolve borrower inquiries regarding current mortgage loans, handling requests in the customer's preferred language. This role involves responding to inbound calls, researching issues, updating systems, prioritizing outbound calls, and completing follow-up tasks to ensure customer satisfaction.
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Home LoansMeriden, CT
Tell us your goals: Buying a new home, getting cash from your home, a more affordable payment, or paying off your mortgage sooner. Our mortgage experts explain your options simply and clearly and give you competitive rates and terms.