Description
The Customer Service Representative I assists internal and external customers and sales representatives with order entry, customer transactions, records, reporting, shipment monitoring, regulatory compliance, and customer support. The role may also make outbound calls to recommend additional products and services. It requires a high school degree or equivalent, strong customer service and organizational skills, attention to detail, communication skills, and general computer proficiency including Microsoft Office; an associate’s degree or equivalent education and experience and SAP or related ERP proficiency are preferred. The position is scheduled for 9:00 a.m. to 6:00 p.m. PST, is based in an office environment, and offers minimal local travel.
