Description
Mouser is seeking a Customer Service Representative II to provide customer support for orders, quotes, returns, product information, samples, catalogs, and company services. The role handles customer requests, generates repeat business, follows up on satisfaction, researches and expedites requests, provides price and delivery quotes, supports chat in the local and other required languages, and manages international orders involving multiple currencies. It requires a bachelor's degree, professional verbal and written communication skills, effective organization and time management, and successful completion of the Customer Service Representative I progression plan while meeting representative-level performance metrics.
