Description
Thermo Fisher Scientific is hiring a Customer Service Representative II for a second-shift office role. The position provides customer support throughout the service lifecycle, handles inquiries and quotations, processes orders, tracks shipments, maintains customer data, and resolves issues using ERP and CRM systems. The role requires strong communication, organization, problem-solving, accuracy, and Microsoft Office skills; relevant customer service experience is preferred but fresh graduates are welcome, and experience with Oracle or SAP is preferred but not essential.
