Description
The Customer Service Representative III provides professional and timely order-entry support to internal and external customers and sales representatives, processes orders, quotes, returns, and related transactions, maintains customer and territory records, monitors shipments, follows regulatory and accounts receivable procedures, and supports customer issue resolution. The role also makes outbound sales calls, promotes new and complementary products, identifies sales opportunities, and follows up to close sales. It requires a high school diploma or equivalent, strong customer service, organizational, communication, accuracy, attention-to-detail, and computer skills; SAP or another ERP and an associate degree are preferred. The position is office-based with minimal local travel of approximately 10%, and pays $20.91–$27.16 per hour.
