Description
Transcom is hiring a Customer Service Representative in German for a large customer in Tirana. The role provides professional customer service through chat and email, identifies and assesses customer needs, and works in a back-office environment. It is a full-time position with flexible scheduling, an indefinite contract, a performance bonus based on KPIs, and professional development opportunities. Candidates need C1 German, basic Microsoft Office skills, good writing speed and accuracy, and strong communication and organizational abilities; prior experience is not required.
