Description
Markel is hiring a Customer Service Representative to serve as the first point of contact for new and existing insurance customers, answering questions, resolving concerns, handling claims, payments, reinstatements, billing, and password resets, and escalating issues as needed. The role requires strong communication, technical multitasking, reliability, and the ability to learn insurance systems; a high school diploma or equivalent is required, while insurance licensing and sales/service experience are preferred. The position offers hybrid work near designated Markel offices, with starting pay of $20.00–$23.00 per hour and a broader U.S. base-salary range of $16.36–$34.05, plus health and dental benefits, a 401(k) match, profit sharing, and other benefits.
