Customer Service Representative (Motivator) at GoodLife Fitness

Compensation

$17 – $12,600/yr

Type: Full-time

Description

The Customer Service Representative (Motivator) at GoodLife Fitness Clubs plays a crucial role in ensuring a positive member experience. Responsibilities include greeting members, handling inquiries, providing assistance with club equipment and services, selling memberships, resolving issues, conducting Fit-Fix sessions, and contributing to overall club maintenance. The ideal candidate possesses strong interpersonal and customer service skills, along with knowledge of the fitness industry.

Required Skills

CPR-A
AED Certification
Smart Tan Certified
Interpersonal Savvy
Customer Focus
Team Contribution
Approachability
Knowledge of the fitness industry
Excellent written and verbal communication skills
Superior customer service skills
Proficiency in computer use

Additional Information

Required Previous Experiences: Previous customer service and sales experience
Preferred Qualifications: In-depth knowledge of Memberships and Club services and amenities.
Ability to efficiently answer Member questions, resolve issues, update information, and sell memberships/services/products/amenities using in-depth knowledge of club systems.
Professionalism in handling feedback and concerns.
Ability to conduct Fit-Fix Starter sessions.
Responsibility for club running and cleaning tasks.
Commitment to delivering excellent guest experiences beyond basic duties.
Adherence to ongoing learning and participation in monthly meetings.

About GoodLife Fitness

GoodLife Fitness

fitness

From personal training to our fitness classes, the goal of every GoodLife Fitness club and gym is to help all Canadians live a fit and healthy good life.

Open roles: 197
Founded: 1979

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