Description
TTEC is hiring a Customer Service Representative – Nights to work on site in Cape Town, South Africa. The role involves answering incoming customer communications, researching issues, resolving customer problems, and applying product or service knowledge. Candidates must have customer service experience, Matric or NQF Level 4, SA citizenship or permanent residency, basic computer skills, reliability, empathy, and a willingness to learn. The position reports to a Team Leader and includes transport, professional development support, and a benefits package that may include paid time off, tuition reimbursement, and health and wellness incentives.
