Description
Civica is recruiting a full-time Customer Service Representative to support the Victorian Department of Justice and Community Safety. The role assists customers with understanding and managing fines, requires computer-system navigation and documented-process following, and offers a rotating Monday-to-Friday roster in Melbourne. Candidates begin training and work in the Melbourne CBD office before working from home after reaching performance standards, with a hybrid arrangement allowing up to 90% home work. The position starts on Monday, 9 November 2026, pays $72,828.97 per year inclusive of super, and includes paid parental leave and career-development opportunities.
