Description
The Customer Service Representative will handle customer inquiries by phone, chat, and email, assisting with deliveries, invoices, returns, package tracking, and frequently asked questions. The role is based at Odenplan, Stockholm, with at least 80% assignment and variable daytime, evening, and weekend shifts. Candidates need strong spoken and written Swedish, flexibility, and a service-oriented approach; previous customer service experience is advantageous but not required. Staff are trained in September and October, with applications reviewed on an ongoing basis.
