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Customer Service Representative - ON CALL at HeiTech Services

Location
Birmingham, Alabama
Type
Other
Level
entry
Posted

Description

HeiTech Services is hiring an on-call Customer Service Representative (Biometrics Fingerprinting Technician) to support the United States Citizenship and Immigration Services Application Support Center. The role involves collecting fingerprints, photographs, and signatures; verifying applicants and visitors; and providing front-line customer service. It is a casual on-call position requiring availability Monday through Friday from 7:45 a.m. to 4:15 p.m. for substitute coverage as needed, with no guaranteed hours or steady income. No prior fingerprinting experience is required because paid training is provided, but candidates must have a high school diploma or equivalent, demonstrated customer-service experience, English proficiency, basic computer skills, the ability to obtain a government clearance, and successful completion of biometrics training and certification within 60 days.

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