Description
HeiTech Services is hiring an on-call Customer Service Representative (Biometrics Fingerprinting Technician) to support USCIS Application Support Center applicants. The role collects fingerprints, photographs, and signatures; verifies applicants and visitors; and provides front-line customer service. It is a casual on-call position requiring availability Monday through Friday from 7:45 a.m. to 4:15 p.m. for substitute coverage as needed, with no guaranteed hours or steady income. No prior fingerprinting experience is required because paid training is provided, but candidates must have a high school diploma or equivalent, customer-service experience, English proficiency, basic computer skills, the ability to obtain a government clearance, and successful completion of biometrics training and certification within 60 days.
