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Customer Service Representative - Onsite at Rodenhiser Home Services Inc

Compensation · Listed in posting

$45,000 – $65,000/yr

Location
Holliston, Massachusetts
Type
Full-time
Level
entry
Posted

Description

Rodenhiser Home Services is hiring an onsite Customer Service Representative to handle incoming client requests by phone, text, and email; convert requests into booked service appointments; resolve issues; promote the brand; collaborate with field and office teams; maintain client records; make outbound calls; and participate in on-call duties. The role requires strong communication, problem-solving, computer and phone-system proficiency, and a high school education or equivalent, with two years of customer-service experience preferred. The expected base salary is $45,000 to $65,000, with possible bonuses, commissions, or other variable compensation, plus medical, dental, vision, disability, life, AD&D, and paid leave benefits.

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