Description
The employer supports a public-sector client in filling a permanent Customer Service role in Würzburg. The position involves supporting a parking operator’s control room, handling customer calls and complaints, troubleshooting simple technical issues remotely, and forwarding complex issues to on-site technicians. Candidates should have initial customer service experience, strong IT and communication skills, German C1 and English B2 proficiency, flexibility, reliability, and availability for shift work. Benefits include an employment contract with no fixed term, holiday and Christmas bonuses, training and development opportunities, and up to 30 days of vacation.
