Department: Support Services
The role provides customer service to patients, employees, and guests; collects admission information; coordinates care-related tasks; documents service requests; forwards emergency calls; and assists with patient registration and Medicare paperwork. The position prefers high school education or a GED, an associate or technical degree, and customer-service call-center experience, and requires vaccinations and E-Verify participation.
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Hospital
Adventist Health Bakersfield is part of a network of hospitals across Central California and is a 253-bed acute care hospital that has served Kern County for more than 100 years. Its key services include emergency care, heart care, cancer care, orthopedics, spine care, surgical services, neuro/stroke care, and primary care. It is also home to the AIS Cancer Center at Adventist Health, the only comprehensive cancer care center in Kern County with Commission on Cancer accreditation.