Description
The client is hiring a Customer Service Representative / POS System Support Representative to provide telephone IT support and user help desk services for a bakery POS system, handle hardware and software inquiries, map business processes, configure customer systems, perform remote installations and training, and work rotating shifts including every fourth or fifth weekend. The role is available in Berlin or the Ruhr area or from home and requires an IT qualification, strong German at C1 level, and customer- and service-oriented skills; POS, bakery, and chain-food POS experience are helpful but not required.
