Summary from listing
Lincoln Financial is hiring a Customer Service Representative to support retirement plan services. The role is based in the Fort Wayne, Indiana office, with an eight-week onsite training period followed by the ability to work remotely. Responsibilities include answering inbound calls, handling callbacks and emails, educating plan participants and other stakeholders, researching systems and databases, resolving customer issues, and meeting call and quality metrics. The position pays $20.10 per hour, with an additional $1.00 per hour for English and Spanish fluency.
