Summary from listing
Eastman is hiring a Customer Service Representative/Sales Administrator to serve as the primary customer contact and optimize order management. The role handles order entry, customer inquiries and complaints, service-level issues, logistics coordination, order forecasting, market-trend monitoring, and competitive intelligence. Candidates need a bachelor’s degree or equivalent, fluent English, analytical skills, and knowledge of logistics, INCOTERMS, customs procedures, and documentation; international customer-service, supply-chain, or internal-sales experience and ERP experience are preferred.
