Description
Spectrum is hiring a Customer Service Representative focused on Internet and Voice Repair. The role provides inbound customer support by phone, troubleshoots internet and phone technical issues, and handles basic billing inquiries and payments. The position requires a high school diploma or equivalent, English proficiency, and availability for varied schedules including nights, weekends, and holidays; preferred qualifications include customer service, technical support, heavy-volume phone, computer, and software experience. Training runs Sunday through Thursday from 12:00 p.m. to 9:00 p.m., followed by second-shift schedules.
