Description
Spectrum is hiring a Customer Service Representative focused on Internet and Voice Repair. The role provides inbound customer support by phone, troubleshoots internet and phone technical issues, and handles basic billing inquiries and payments. It is 100% on-site, with training from 10:00 a.m. to 7:00 p.m. Sunday through Thursday and subsequent second-shift schedules starting between 1:00 p.m. and 3:00 p.m., including at least one weekend day. The position requires a high school diploma or equivalent, English proficiency, and availability for nights, weekends, and holidays; preferred qualifications include customer service, technical support, heavy-volume phone, computer, and software experience. Base pay is $20.00 to $25.25, with possible incentive-based compensation.
