Description
The Customer Service Representative will support customers through inbound voice calls, email, and web-based chat, resolving account questions, troubleshooting issues, reviewing applications and documentation, coordinating with suppliers, and working toward first-contact resolution. The role is an independent contract position based on-site in Barranquilla, Colombia, paying $6 USD per hour with weekly payment in arrears and paid training. Candidates need a high school diploma or equivalent, strong English communication skills, customer service and problem-solving abilities, and the ability to work independently and as part of a team.
