Description
Sutherland is hiring remote Customer Service Representatives to provide inbound phone and email support for a streaming service. The role involves troubleshooting billing issues, resolving errors and concerns, and guiding customers toward suitable entertainment products and services. Candidates should have streaming or gaming experience, basic computer and networking knowledge, strong communication and multitasking skills, Microsoft Office familiarity, and customer service or sales experience. The position offers medical, dental, and vision benefits, paid training and paid time off, advancement opportunities, employee discounts, and wellness programs, and is open only to Canada residents authorized to work in Canada.
