Description
The Customer Service Specialist will handle member inquiries across chat, phone, eLounge, and email; support members through joining and maintaining membership; and manage membership processes such as tailoring memberships and billing. The role requires customer service experience, the ability to assess member situations and explain membership benefits, and fluency in Finnish, Swedish, and English. It is a fixed-term position until June 20, 2027, with flexible remote work, an office near Pasila Tripla, and a salary of €2,900–€3,500. Applications were due by October 4, 2026, with interviews scheduled for October 7 and 8, 2026.
