Description
The Seasonal Customer Service Specialist provides frontline customer support for order, account, product, and general inquiries through phone, email, and chat, with phone as the primary channel. The role is seasonal, runs through the holiday season, and offers on-site work at the Austin corporate office or fully remote work within the greater Austin area, with in-person equipment pickup and return required. The position requires strong communication, computer, multitasking, problem-solving, and organizational skills, along with availability during the holiday period; contact center, customer service, or retail experience is preferred.
