Summary from listing
The Customer Service Staff reports to the CS Manager and coordinates with departments to resolve customer issues, answers customer questions, maintains customer records, builds customer relationships, supports sales, coordinates the customer service team, supports audit-report follow-up, evaluates feedback, and calculates auditor and subcontractor fees. The role requires a bachelor’s degree in English, Business Administration, or a technical major, at least 1–2 years of customer service or administrative experience, team coordination and leadership skills, customer orientation, multitasking ability, and strong English communication skills. Benefits include social and personal medical insurance, accident and health care insurance, a 13th salary, annual leave, training, and other employee benefits.
