Description
Perfec-Tone Bahamas is hiring one full-time Customer Service Supervisor to run the in-store experience in Nassau. The role owns customer service from greeting to checkout, handles escalated complaints and service recovery, documents cases, supports sales and reconciliation, coaches staff, opens and closes with the Store Manager, manages staffing and labor-cost decisions, and prepares stock and deposit reports. The schedule is Monday through Saturday, closed Thursday and Sunday, from 10:00 AM to 6:00 PM. Applicants should have at least two years of retail, hospitality, or customer-facing experience, including at least one year handling complaints or leading a shift; a Licensed Esthetician is a plus but not required. Compensation is discussed at the interview.
