Description
Imperial Brady is hiring a Customer Service Support representative in Orlando, Florida. The role involves answering customer calls, interacting with customers by telephone, electronically, or in person, processing orders, providing product and service information, suggesting complementary products, optimizing fill rates through substitutions, and escalating customer issues. The position is scheduled Monday through Friday from 8:00 a.m. to 5:00 p.m. and requires a high school diploma or GED, two years of customer service experience, two years of data entry experience, MS Office proficiency, and strong communication skills. Benefits include medical, dental, vision, a 401(k) match, life insurance, paid time off, educational reimbursement, paid family leave, and adoption assistance.
