FAYA is seeking a Customer Service Team Lead to manage customer service and sales inquiries, handle inbound/outbound US calls and emails, and lead a team of customer service representatives. The role involves promoting products, addressing customer concerns, implementing process improvements, and ensuring high service delivery standards. The successful candidate will document customer interactions and liaise with other departments and suppliers.
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Technology, branded merchandise, and digital marketingOntario, CA
FAYA specializes in creating innovative digital platforms that drive your business, compelling marketing solutions that elevate your brand, and quality branded merchandise that promotes your growth.