Description
Brightspeed is hiring a Customer Service Technician to install, maintain, and troubleshoot high-speed internet, video, and voice networks; repair outside plant facilities; work with wiring, equipment, poles, utility holes, and buried cables; and support customer-facing sales referrals. The role requires a high school diploma or equivalent experience, physical ability to handle ladders and heavy equipment, service-technology training, basic computer skills, outdoor and confined-space work, a valid driver’s license, and dependability. The position may require varying shifts, mandatory overtime, weekends, and holidays, and is part of a union bargaining unit. Benefits include medical, dental, vision, life insurance, paid time off, a 401(k) match, and other voluntary benefits.
