Description
Pharmacy Innovations is hiring a Customer Service Technician for its Erie pharmacy team. The role serves as a primary contact for patients and caregivers through phone, email, secure portal, text, and in person, handling prescription and pharmacy-service inquiries, returns, exchanges, billing, payments, claim submissions, and recordkeeping. The position requires pharmacy technician registration or trainee status with the Pennsylvania State Board of Pharmacy, a high school diploma or equivalent, customer service or similar experience, basic computer skills, and strong communication and organizational abilities. Initial registration fees are reimbursed after 90 days of employment, and pay is based on experience.
