Description
The Customer Services Advisor II manages new account setups, sales orders, customer communications, inquiries, complaints, and support requests across an integrated hardware and software environment. The role coordinates with Business Development Managers and internal teams such as Operations, Planning, Finance, Quality, and Logistics, supports SAP and Salesforce documentation, and contributes to process improvements. It requires at least two years of Customer Service or Sales Support experience, proficiency with Microsoft Office, and experience with SAP or similar ERP systems; the position offers a hybrid work arrangement and a salary of approximately £32,000 per annum.
