Description
Artech is hiring a Customer Service Representative in Austin, Texas, to provide telephone support in a long-term-care call center. The role handles customer problems, incidents, requests, and queries; documents and escalates contacts; operates phone queues; transfers callers; and meets performance standards. Applicants need 6 months to 1 year of customer care experience, strong communication and problem-solving skills, and must work directly for Artech on W2. The position pays $20.00 per hour and requires availability for any 8-hour shift from 7 a.m. to 7 p.m.
