Description
The Columbus Metropolitan Library is hiring a full-time Customer Services Manager for its Main Library - Circulation location. The role leads and supervises library staff and volunteers, manages customer service, accounts, security, information and technology assistance, materials and money handling, location operations, staffing, performance standards, budgets, documentation, and external coordination. The schedule includes Monday through Thursday shifts, alternating Friday and Saturday shifts, and Sundays once every five weeks. A high school diploma or G.E.D. and 3–5 years of experience in libraries, customer service, or a similar field are required, along with supervisory experience; a bachelor's degree is preferred. The starting pay range is $54,163.20 to $72,758.40, with medical, dental, vision, retirement, paid time off, and other benefits.
