Summary from listing
Bobcat is hiring a Customer Services Representative to provide administrative sales and customer-care support to a distributor network of 25–30 mixed-size dealerships. The role manages dealer commercial queries, orders, quotes, holds, disputes, claims, and the open order book; supports end-to-end order fulfilment; monitors customer-service KPIs; and collaborates with field sales, supply chain, credit, collections, transport, sales, and marketing teams. The position requires 2–5 years of relevant experience in a process-based multinational environment, fluent English, and strong ERP experience, ideally with Oracle or SAP.
