Description
The CSR III Customer Service Representative works for Jersey Central Power & Light in Hopatcong, New Jersey, handling electric-service requests, payment-window customer interactions, deposits, collections, account records, delinquent-account monitoring, and customer inquiries. The role requires a high school diploma or GED, at least one year of customer service experience preferred, Microsoft proficiency, and the ability to work overtime as needed. Starting pay is $22.73 per hour, with a top rate of $28.41 per hour and a potential progression to $38.42 per hour; benefits include medical, prescription drug, dental, vision, and life insurance.
