Description
Georgia State University is hiring multiple Customer Service Specialist II positions for its University Advisement Center. The role provides front-line customer service and administrative support to students, faculty, staff, parents, and visitors; coordinates communications and appointments; supports front-desk operations; maintains office supplies and conference rooms; and ensures accurate and confidential student records. Applicants need a high school diploma or GED and two years of customer service, administrative, or office experience, or a combination of education and related experience. Preferred qualifications include higher-education or student-facing experience, Microsoft Office proficiency, student information-system experience, and strong communication and organizational skills.
