Summary from listing
The Customer Services Support Operator – Private Alarm Center monitors and handles customer safety incidents, communicates incident progress, answers telephone calls and emails, dispatches service technicians, and collaborates with internal teams to improve alarm center operations. The role requires MBO 2 education or higher, Dutch language, strong communication and problem-solving skills, and availability for 70% daytime and 30% evening, night, and weekend work. It is a one-year contract in Zoetermeer with no extension option.
