Power Factors is seeking a Customer Solution Consultant to join their Customer Support organization. This role involves managing and resolving complex customer issues on the Unity APM platform, serving as an escalation resource for the global Support team, and collaborating with Product and Engineering teams. The consultant will engage directly with customers, diagnose root causes, and ensure efficient ticket resolution while contributing to documentation and training.
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InformationWaltham,Boston, MA, US
Beane brings unparalleled expertise and a wealth of experience spanning three decades in the renewable energy sector.