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Customer Solutions Engineer at ITRS

Department: Global Sales

Setup
Hybrid
Location
London, England
Type
Full-time
Level
mid
Posted

Description

ITRS is hiring an experienced Customer Solutions Engineer to support sales initiatives by presenting and demonstrating its observability products, translating customer requirements into practical solutions, assisting through the sales cycle, executing Proof of Concepts, responding to RFPs and RFIs, positioning technology against competitors, and managing technical accounts. The role requires at least three years of Customer Solutions, Pre-Sales, or Sales Engineering experience, one year of Application Performance Management and AIOps experience, and knowledge of APM tools, Linux and Windows administration, scripting, networking, databases, and English fluency. Benefits include health and dental coverage, flexible hybrid working, pension, parental leave, travel insurance, and other employee benefits.

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