Description
Stoke is hiring a Customer Solutions Manager to lead onboarding, adoption, customer enablement, and long-term success for hardware manufacturers and engineers using Boltline. The role combines technical expertise in manufacturing data flows and systems integration with executive customer advocacy, process innovation, risk mitigation, and cross-functional collaboration. Candidates need 5–10+ years of hardware manufacturing experience, B2B SaaS customer-facing technical or solutions experience, complex systems implementation experience, and familiarity with aerospace, defense, energy, or hardware-intensive industries. The position offers a base salary target of $120,000–$165,000, variable compensation, equity, and comprehensive benefits, with up to 30% travel and U.S. export-control authorization requirements.
